Your digital office suite (Microsoft 365, Google Workspace, Zoho, webmail etc.), user lifecycle, email security architecture, and IT helpdesk are professionally managed under an SLA. This is what a qualified IT department does without the payroll.
Microsoft 365 PartnerGoogle Workspace PartnerZoho AuthorisedNDPR aligned
What we manage
Everything a proper IT department does. None of the hiring.
Four capability groups delivered together. Every plan includes the fundamentals. Higher tiers add governance, dedicated engineers, and executive reporting.
Group 01
User and Suite Management
The daily plumbing of your digital office, professionally run.
Suite health monitoring (M365, Workspace, Zoho, webmail)All plans
User onboarding and offboarding automationAll plans
Licence management and optimisationAll plans
Named IT account manager within ZDTExecutive+
Multi-tenant and multi-domain environment managementExecutive+
Directory services and identity managementExecutive+
Group 02
Email and Security
Email is where breaches begin. We close that door properly.
scoped per engagement 51+ users. Government agencies, financial institutions, healthcare, large enterprises requiring bespoke IT management at scale.
Custom pricing
Custom scope · Custom setup
Everything in Executive, fully scaled
Unlimited users with custom governance model
Dedicated IT management team
Custom SLA with executive escalation paths
Full regulatory compliance management
24/7 on-call IT operations support
Multi-location infrastructure management
Board-level technology reporting
Real scenarios
Three ways businesses actually use this.
These aren't hypotheticals. Every one of them mirrors a real client we onboarded in the last 18 months.
Essentials
The 12-person creative agency drowning in email chaos.
The problem
Shared login credentials, no MFA, three suites in parallel with no admin visibility. Founder handling IT tickets in Slack DMs at 11pm.
What we did
Onboarded to Essentials in 48 hours. Migrated to a single M365 tenant, enforced MFA on all users, set up SPF/DKIM/DMARC properly, took over the helpdesk queue.
▲ Zero phishing incidents in 6 months. Support tickets down 70%.
Professional
The 25-person firm asked to prove NDPR compliance by a big client.
The problem
Enterprise prospect required documented NDPR compliance evidence before signing a ₦180m contract. No formal IT function, no policies, no evidence.
What we did
Professional plan plus NDPR compliance add-on. Six weeks to gap analysis, policy pack, access governance, evidence portfolio ready for client review.
▲ Contract closed. Compliance now maintained monthly, not scrambled.
Executive
The regulated fintech scaling past 30 users.
The problem
Growth stalled by IT drag. No dedicated lead, executive team without visibility, regulator asking for governance evidence. Uptime slipping below 97%.
What we did
Executive plan with named account manager, multi-tenant governance, security incident response protocol, quarterly vCIO reviews with the C-suite.
▲ Passed CBN-adjacent audit. Uptime returned to 99.9%.
“
EHD Group · 40+ users · Executive plan
70%
Fewer IT tickets
99.98%
Uptime last 12 mo
₦3.4m
Saved vs internal hire
0
Breaches since 2024
Client story
EHD Group didn't want an IT hire. They wanted the outcome.
Before STAXIS, our engineering leads were the IT team by default. Now they're doing engineering. That alone paid for the plan in the first quarter.
No. Most of our clients keep their internal person and use STAXIS as force multiplication. We handle the systems layer (tenants, security, licences, backups, monitoring). They handle what only an internal person can (physical presence, procurement, floor-walking, culture). We integrate cleanly and don't compete for the same work.
Common and fine. Many Nigerian businesses run M365 for the finance team, Workspace for creatives, Zoho for CRM. We manage all of them under one plan. You don't need to consolidate to work with us, though we'll flag opportunities to simplify if it saves you money.
Access provisioning, user lifecycle, backup verification, and SSO integration yes. Deep functional support (debugging your Sage GL, tuning your custom Salesforce workflows) is out of scope for a managed IT plan. We can quote that as on-demand consulting.
A break-fix contractor is reactive: you call when something breaks, they bill by the hour, you hope they answer. STAXIS is proactive: we monitor continuously, prevent most incidents before you notice, respond under contractual SLA, and give you monthly evidence of what we prevented. Break-fix costs less per incident. STAXIS costs less per year.
We manage the digital layer (accounts, access, security, licences). Hardware procurement isn't included in any managed plan, but we can quote it as an on-demand project or refer you to trusted suppliers we've worked with.
Yes. We have a documented takeover process: 48-hour discovery, credential and access transfer, no-touch handover window, then 30 days of parallel monitoring before we formally assume SLA. Your users typically don't notice the switch happened.
Yes. Monthly billing, no long-term contract. If you want to leave, you get 30 days of transition support included and we hand over documentation, credentials, and configuration so your next provider (or new internal team) can pick up cleanly.
30-minute call, then a written audit of your current environment. You get a real report even if you don't sign. About half of audit recipients don't. That's fine.